Exhibitor Information E-mail: CTCExhibitors@ncsc.dni.us
Session Descriptions
Education Session Articles
Many CTC Education Sessions also include written articles. Articles are available going all the way back to CTC4 in 1994. A password, supplied to confirmed CTC8 attendees, is required to view articles for CTC8 sessions. Articles can be accessed by Conference, by Author, or by Article Title.
Presentation materials from CTC8 sessions, such as PowerPoint slides, will be available approximately two weeks following the conference.
Education Session Descriptions
Tuesday, October 28 through Thursday, October 30
Case Management Standards Update and Usage (E-01)
This session focuses on the national functional and operational standards used in court case management systems developed by the COSCA/NACM Joint Technology Committee, including how standards are being used and current activities in developing new standards. (Full article is available for this session.)
Ed Papps, Principal, Technology Center for Systems Integration.
Mary Beth Parisi, Manager, Technology Policy & Planning, Supreme Court of Ohio.
Full Stream Ahead: Michigan’s Webcasting Initiative (E-02)
This session presents the Michigan Supreme Court’s new Internet-based webcasting initiative which provides both real time and archived programs for court staff. Webcast programs provide video, audio, and PowerPoint as well as multiple feedback functions for viewers. The session will also include challenges to and lessons learned from the design and implementation of a webcast environment. (Full article is available for this session.)
Vickie Eggers, Distance Learning Specialist, Michigan Judicial Institute, Lansing, Michigan
The Court's Internet Connection to Public Education (E-03)
This session examines the use of the Internet to improve public trust and confidence in the courts by making them more accessible to the general public and through educational outreach efforts. The Indiana Supreme Court, through its Courts in the Classroom project, and the Florida Supreme Court, through its Access to Courts programs, both use web-based technology to meet these goals. This session will focus on three main areas: 1) information about each project's goals, equipment and educational programming; 2) critical issues surrounding public access to the judicial process; and 3) budget difficulties and lessons learned. (Full article is available for this session.)
Elizabeth Osborn, Indiana Supreme Court, Indianapolis, Indiana
Robert Craig Waters, Director of Public Information, Supreme Court of Florida, Tallahassee, Florida
Financing Court Automation - Resource Identification (E-04)
This session looks at several proven and successful ways to finance court automation through general revenue and grant sources. Grant sources will be identified for participants to pursue. The session presents a variety of proven strategies for "selling" automation initiatives. The session will also discuss the utility of court performance standards in developing automation budget requests. (Full article is available for this session.)
Jeff Barlow, Senior Associate, The Hawthorn Institute, Jefferson City, Missouri
National Perspective on Information Sharing Policies, Programs, and Actions (E-05)
Information sharing among justice agencies across branches and levels of government has become a major priority for local, state and national policy makers. Successful efforts to develop information systems that will support the easy movement of data among agencies depend upon solving both policy and technical issues simultaneously. A panel of local, state, and federal officials will report on the efforts of an advisory body to the Department of Justice - the Global Justice Information Advisory Committee (Global) - to coordinate several initiatives designed to address both sets of issues. Drawn from those active on the advisory body, panel members will describe the products from Global that are designed to assist developers and court managers develop systems that will support information sharing. The focus of the panel will be on the policy issues surrounding information system development in such areas as enterprise architecture, XML data dictionary, business reference models, national registry for justice information standards, infrastructure requirements, privacy and security issues. (Full article is available for this session.)
Session Leader: Thomas Henderson, Executive Director of Government Relations, National Center for State Courts, Arlington, Virginia
Scheduled Panelists:
Paul Embley
John Loverude
Steven Correll
Scott Fairholm
Using Business Process Reengineering Strategies for Courts (E-06)
True to its title, this session provides information about re-engineering court processes to help the courts serve the public more fully at an affordable cost. The session will provide information about: steps to enhance business processes; tools to aid in such an effort; and experiences of other courts, both good and bad, attempting such changes. Attendees to this session will also leave with a copy of a guide to business process enhancement. (Full article is available for this session.)
Laura Klaversma, Court Services Operations Manager, National Center for State Courts, Denver, Colorado
David Steelman, Principal Court Management Consultant, National Center for State Courts, Manchester, New Hampshire
Robert T. Roper, CIO, Integrated Information Services, Colorado Judicial Department, Golden, Colorado
Public Access to Court Records - Policies and Technologies (E-07)
More information in court records is available in electronic form today than ever before. Media and information brokers, as well as litigants and other members of the public increase calls for access; while public awareness of uses of information gathered by the government contributes to concerns about identify theft and privacy of personal information. As a result, there is a need to develop or revisit policies on public access to court records. The session will explain the products and process of a national project to develop Guidelines for developing state court record access rules and will outline the major issues underlying any policy on public access to court records. In addition, the session will cover current technologies for making electronic court records available to the public, including web-casting, e-mail, and XML-based web logs and news-feeds. (Full article is available for this session.)
Alan Carlson, President, Justice Management Institute, Kensington, California
Rory Perry, Clerk of Court, Supreme Court of Appeals of West Virginia, Charleston, West Virginia
Martha Steketee, Court Research Associate, National Center for State Courts, Arlington, Virginia
Decision Support Systems for Judges (E-08)
This session showcases a court-created judicial tool-kit that helps judges manage trials and prepare and distribute decisions to a national decisions database which then forwards decisions to legal publishers and will form the foundation for internet-based access to judicial decisions in the future.
The application is known as the Judicial Tool-kit, which is one of two essential decision support systems. The other is a comprehensive electronic research facility known as the Electronic Libraries available to all judges via the nationwide courts intranet. It may also be accessed remotely via VPN. The Judicial Tool-kit includes functionality to assist the judge to integrate factual, chronological, legal and evidential issues in the preparation of the decision. In addition it includes a personal filing system for a judge’s own decisions and useful references. The application permits the finalization of the judgment, key-title indexing and distribution to the Judicial Decisions Database. (Full article is available for this session.)
David Harvey, Judge, District Court of New Zealand, Auckland, New Zealand
Fighting the Naysayers: A Candid Discussion by Active E-Filing Judges (E-09)
In this panel discussion, several judges who are e-file activist will discuss typical hurdles and obstacles that are encountered whenever the subject of electronic filing is raised. Notwithstanding the widespread societal, acceptance of word-processing, e mail and purchases over the internet, these judges will confirm that technological change is not always embraced with enthusiasm -- especially when it comes to discussions of electronic filing among a bench and bar that see nothing wrong with the old way of doing business. These judges will discuss the importance of planning and preparation for e-filing, and the need for flexibility to benefit from "lessons learned" (i.e., things that go wrong). We expect that this discussion will be informative, entertaining and insightful.
Herbert Dixon, Judge, Superior Court of the District of Columbia, Washington, DC
Henry duPont Ridgely, President Judge, Superior Court of Delaware, Dover, Delaware
Joseph Bataillon, U. S. District Court Judge, District of Nebraska
Building Your "Paperless Court" - An Appellate Court Odyssey (E-10)
This session will review the Arizona Court of Appeals' efforts, experiences and achievements in developing a comprehensive and fully integrated electronic environment for both court personnel and court users. Several different aspects of this e-Court model are examined with a main focus on e-filer - the court's own e-filing application that enables and manages the electronic filing of documents directly into the court by litigants as well as lower trial courts. Also covered: e-Distribution - electronic distribution of court documents (e.g. orders and decisions) to litigants and other interested parties, and e-PR , the electronic transmission of the Petition for Review and Record on Appeal from the appellate court to the Arizona Supreme Court. The integration of e-filer with automated case and document management will also be reviewed. Critical issues and lessons learned during development and implementation will be discussed. (Full article is available for this session.)
Mohyeddin Abdulaziz, Director of Information Technology, University of Arizona, Tucson, Arizona
William Druke, Chief Judge (Retired), Arizona Court of Appeals, Division 2
Building Internet Self-Represented Litigant (Pro-Se) Access & E-Filing Systems (E-11)
This session will highlight several Internet and Kiosk based self-represented litigant access systems that are available as packages for small claims, domestic relations, and domestic abuse cases. A major focus of the session will be on design and presentation issues and teaming with the Bar and Legal Services Corporation contracting agencies for funding and implementation assistance. (Full article is available for this session.)
Todd Pedwell, Manager, Justice Web Callaboratory, Chicago, Illinois
Perry Timms, Customer Relations Manager, Civil & Family Modernization Division, The Court Service, London, England
E-filing and Information Technology in Finland (E-12)
Finland has long been recognized as a leader in court automation in Europe. They have had an operational electronic filing for civil matters since 1993 and in criminal cases since 1998. Learn from a former justice in the court of appeal and a current CIO of the Finnish Ministry of Justice, how Finland uses ICT, Internet, even mobile telephones to create advanced court systems to improve the services of the courts and of the legislation ruling the services. (Full article is available for this session.)
Kari Kujanen, Chief Information Officer, Ministry of Justice, Finland
Court Security & Continuity Planning - We Lived the Nightmare (E-13)
This session analyzes the Emergency Management Plan of Harris County District Courts (Houston, TX), offering lessons for organizations to develop their own disaster plans. It uses Tropical Storm Allison as a case study of the anatomy of a disaster: planning, first response, initial assessment, and short- and long-term recovery.
Clay Bowman, Assistant Court Administrator, Harris County District Court, Houston, Texas
Peter Awad, Systems Analyst, Harris County District Courts, Houston, Texas
Sharing Court Information With Other State and Local Computer Systems (E-14)
This session describes the development and benefits of JUSTICE, the Nebraska State Courts’ computerized case management and information sharing system. The system shares information with other state and local computer systems. One of those applications is a secure Internet portal to share information with Nebraska criminal justice agencies. (Full article is available for this session.)
John Cariotto, Associate Administrator, Nebraska Supreme Court, Lincoln, Nebraska
Ron Bowmaster, Manager, Information Management Services, Lincoln, Nebraska
Organizing & Creating Your Integrated Justice System Plan (E-15)
This session follow the history and current activities surrounding the planning and initial development of an Integrated Criminal Justice System in Orange County, Florida. The session will show how expectations were set, how the project was designed, the hurdles overcome, and finally implemented. Also covered are current efforts to assess the resulting system. (Full article is available for this session.)
Walter Gallagher, Criminal Justice Coordinator, Ninth Judicial Circuit Court, Orlando, Florida
Ronald Johnson, Criminal Justice Technology Coordinator, Ninth Judicial Circuit Court, Orlando, Florida
Janice Knight, Chief Information Officer, Orange County Clerk of Courts, Orlando, Florida
Building an Integrated Statewide Court System (E-16)
This session looks at integration, where small claims, civil, criminal, juvenile, family, and appellate divisions of the court, and juvenile case management interventions and services share the same information system. This real-life example also covers privacy issues inherent in such a level of information sharing. The session includes demonstrations of some of the web-based access systems created, both public and private. (Full article is available for this session.)
Nancy Griggs, Division Director, Court Services Division, Office of the State Courts Administrator, Jefferson City, Missouri
Gary Waint, Division Director, Juvenile & Adult Court Programs, Office of the State Courts Administrator, Jefferson City, Missouri
Nevada's Integrated Justice System Experience (E-17)
This session looks at Nevada’s multi-county integrated justice system. The session focuses on how Nevada addressed the different missions and priorities among participating justice entities through its governance structure and system architecture. This session includes a demonstration of the system. (Full article is available for this session.)
Michael Griffin, Judge, First District Court of Nevada, Carson City, Nevada
Ronald Titus, State Court Administrator, Administrative Office of the Courts, Supreme Court of Nevada, Carson City, Nevada
Wireless Technology, Complaint Filing & Web Payments (E-18)
In New Jersey, it is now possible for parking tickets to be wirelessly filed with the court; immediately paid by the driver over the Internet; electronically accounted for and monies disbursed - all without court staff having to handle any paper or enter any data. This session will examine how the New Jersey Judiciary developed and implemented this statewide system.
The presentation will include a demonstration of the handheld wireless technology that enables parking tickets to be electronically filed into the Judiciary’s mainframe based Automated Traffic System (ATS). Other capabilities will also be covered including: real time wireless access to the statewide electronic traffic warrant system; electronic chalking; broadcast messaging; and an array of administrative reports. New Jersey’s statewide website (http://www.njmcdirect.com/) for inquiring and paying parking and traffic tickets from each of the states 536 municipal courts will also be demonstrated and explained.
An overview of the technology used will also be incorporated into the demonstration including the judiciary’s use of the latest handheld equipment, JAVA-based application code, websphere, MQ Series, MQEveryplace, DB2 and DB2Everyplace.
The second part of the presentation will be a report on the implementation of Wi-Fi wireless networking in five courthouses in North Carolina. The session will introduce wireless technology concepts and components and will explore the real-world risks, challenges, and issues surrounding the 802.11a, 802.11g, and other wireless standards. Specific topics covered include: wireless architecture, security concerns, and the use of PDAs and other wireless devices in the courtroom.
Tyrone Harvey, Project Manager Information Technology, Hughes Justice Complex, Trenton, New Jersey
James Golden, LAN Architecture Manager, Administrative Office of the Courts, Raleigh, North Carolina
Robert Smith, Assistant Director of Municipal Court Services, Hughes Justice Complex, Trenton, New Jersey
Beyond Dashboards, Scorecards and Report Cards: Building a Court Performance Measurement System Step-By-Step (E-28)
It is quite possible that early projections of attractive but fanciful performance information displays, like the awe inspiring tip of an iceberg, may have distracted court managers from looking beneath the surface and building the necessary base upon which the performance information displays must rest. After all, if your court is off course and heading into trouble, it is great fun to imagine yourself at the control panel of a spaceship checking the management equivalent of a flight speedometer, odometer and temperature gauge. However, the design and development of the performance-related information displays, the "how should it look" part, although important, is only the final step in building a performance measurement system.
This session will describe the six steps and associated tasks for building an effective court performance measurement system: (1) assessing the performance measures currently used by the court or court system; (2) identifying and defining the performance measures needed and desired to help achieve goals; (3) demonstrating and developing the identified measures; (4) developing hierarchies or levels of identified measures; (5) creating data collection and distribution methods that ensure timeliness and utility; and, finally, (6) converting data into information by building useful performance-related information displays. (Full article is available for this session.)
Ingo Keilitz, President, Sherwood Consulting/Court Metrics, Williamsburg, Virginia
Joe DiPrimio, Vice President, Court Services, ACS
Enforcing Court-Ordered Sanctions (E-29)
Is it possible to increase revenues and customer service - even in these difficult economic times? This session will feature leaders and practitioners from several court and local jurisdictions who have implemented and refined successful court compliance and revenue enhancement programs.
Attendees will learn about different approaches to increasing revenue by improving compliance with court-ordered sanctions, including some practical and hard lessons learned regarding best practices for collecting court-imposed financial sanctions. This will be an informative and interactive session, during which attendees can explore which strategies and solutions may be appropriate for their jurisdictions.
Eric Hunn, Vice President, Business Development, ACS
Hon. Antonio F. Riojas, Jr., Presiding Magistrate, Tucson City Court, Tucson, Arizona
What Does JXDD Mean to Me? (E-36)
Extensible Markup Language or XML technology has been highlighted at the past two Court Technology Conferences as an important technological advance for the exchange of documents and justice system information. Over the past two years the U.S. Department of Justice Office of Justice Programs has invested in the development of XML technology standards. One of these projects was the creation of the Justice XML Data Dictionary or JXDD. This session will explore both the business and technical implications of these new standards for courts in the context of a services-oriented architecture and give examples of general interest from the State of Washington.
Tom Clarke, Director of Information Systems, Washington State Administrative Office of the Courts
